Home Technology Artificial Intelligence

Artificial Intelligence

Experiential marketing

Experiential marketing: Future trends and a rise in demand for sensory experiences

As technology continues to evolve and customer expectations shift, the demand for sensory experiences in marketing is on a rocket-like rise

AI's dark side

EU urges Big Tech to alert users about AI’s ‘dark sides’

The EU is rushing to catch up and set rules for generative AI as it negotiates its AI Act, which will go up for a key vote in the European Parliament

Dubai centre for artificial intelligence

Sheikh Hamdan launches Dubai Centre for Artificial Intelligence

The Dubai Centre for AI aims to train 1,000 government employees from over 30 government entities on the uses of generative artificial intelligence

Google

Google bets on local languages to fuel Android’s growth in India

The company has been developing an artificial intelligence model that would be able to handle more than 100 Indian languages across speech and text

cooking robot

UAE’s dnata introduces cooking robot at World Travel Catering & Onboard Services Expo

Developed by Moley Robotics, the robot is able to recreate identical dishes at scale by following pre-recorded chef instructions

OpenAI

ChatGPT maker OpenAI is staying private so it can make ‘strange’ decisions

Chief executive officer Sam Altman emphasised his willingness to work with regulators to develop frameworks to reduce potential harm from AI, at an event in Abu Dhabi on Tuesday

Worldwide Developers Conference

Top highlights from Apple’s annual Worldwide Developers Conference

The annual event is a showcase for Apple’s latest software — and an attempt to keep both its developers and customers locked in to its product ecosystem

customer service

How AI-driven solutions are revolutionising customer service in contact centres

Enterprises must find the courage to make the shift from an outdated legacy approach to one built on the premise of meeting customers where they are

Tako TikTok

TikTok is testing an AI chatbot named Tako

The Tako test is currently available to a small number of employees, according to Daniel Buchuk, an analyst at Watchful

ChatGPT

ChatGPT and cybersecurity: With great power comes great responsibility

ChatGPT is helping advance the fields of marketing, education, entertainment and more, but it is also crucially exposing them to cybercrimes

Alibaba

Alibaba to build ChatGPT-like AI into meeting, messaging apps

The large language model developed by Alibaba Cloud, dubbed Tongyi Qianwen, is now powering interactions with a new version of the assistant, Tongyi Tingwu

UAE’s Falcon 40B, AI Model is Now Royalty-free image credit Technology Innovation Institute

UAE’s Falcon 40B AI model is now royalty free for commercial, research use

The AI model can help raise efficiencies such as faster project starts, faster iterations, more flexible software development processes and easier license management

U-Ask

UAE launches AI-powered chatbot ‘U-Ask’ for streamlined government services

Users can retrieve essential details regarding service requirements, tailored information based on their preferences

Einstein GPT

Salesforce’s Thierry Nicault on how Einstein GPT transforms customer experiences

The company’s area vice president and general manager for Middle East shares the primary objective of Einstein GPT and its benefits for employees

TII unveils its Falcon 40B

Abu Dhabi’s TII unveils its Falcon 40B AI model open source

Falcon 40B is a foundational large language model with 40 billion parameters and trained on one trillion tokens

Google

Google teams up with UAE organisations for AI research and sustainability initiatives

The announcement was made during an event at the MBZUAI campus, where Google introduced three significant initiatives

TaxGPT Worlds-First-AI-Powered-Corporate-Tax-Assistant image: Virtuzone

Introducing TaxGPT, the AI-powered UAE corporate tax assistant

Virtuzone has launched TaxGPT to help UAE-based businesses get answers related to the upcoming corporate tax regime based on information from the UAE’s MOF and FTA

OpenAI

OpenAI raises $175m for startup investment fund

The platform has been investing in startups working in artificial intelligence for a while

Saudia

AI takes flight: Saudia, Accenture collaborate to develop over 260 new digital services

All the digital systems developed by Accenture will be designed specifically for the airline, increasing operational efficiency and reducing costs

Why upskilling is the antidote to the ‘AI skills gap’ ailment

Some businesses are abandoning arduous recruitment drives that seek out the unrealistic combo package of AI and business skills in a single candidate

State of AI adoption for enterprise IT management in the Middle East

Businesses in the region are readily investing in AI-driven solutions to unlock productivity, gain competitive advantage, and meet evolving customer needs

Responsible AI

What responsible AI means outside of big tech

For many, the main concerns are not around whether AI will be sentient; rather, it’s about being able to understand the advice and decisions AI models make

NCEMA X Presight MoU

NCEMA, Presight sign MoU to bolster crisis and emergency management

Presight will work closely with NCEMA to create a hi-tech AI platform that serves the emergency management community

Chatbots

Chatbots: The key to delivering everything, everywhere, all at once

AI-powered chatbots have an exceptional track record of enhancing customer interactions, and that record includes measurable and attributable increases to revenue

AI

The road ahead: AI, analytics and automation trends for agility and resilience

Businesses can leverage AI and automation to streamline their operations, reduce costs, improve efficiency and unlock new revenue streams

Ministry of Economy signs MoU with Presight to enhance UAE's attractiveness to FDI & support private sector partnership

UAE Ministry of Economy signs MoU with Presight to drive FDI

Presight will work with the ministry to attract foreign direct investments to new sectors in the UAE, by deploying big data, analytics and AI in education, healthcare, infrastructure and financial services

Google

Google to revamp search with generative AI tools

The company is also trying to be thoughtful about how to set expectations with users about the capabilities of generative AI

use of ChatGPT

DEWA initiates pilot use of ChatGPT to enhance capabilities of its virtual employee

The move is part of DEWA’s strategy to employ artificial intelligence technologies across all its operations and services

service robots

Insights: The rise of service robots

Proven Robotics’ Mohammed Aldousari, regional robotics lead, outlines the transition of robots from industrial applications to service roles that bisect and positively impact day-to-day human life

Palazzo Versace Dubai

Palazzo Versace Dubai launches first ever AI-based chatbot

Asksuite has developed a customised omnichannel guest automation chatbot for the hospitality brand